Bliv
ClientScott Jones
IndustryHealthTech
Year2026
Services ProvidedBranding, UI/UX design



Key Challenges
Clunky Intake Forms
Third party intake forms caused drop-off and data errors.
//01
Manual Patient Assignments
Manual provider matching by a human resulted in time delays.
//02
Fragmented Provider Workflow
Multiple apps caused confusion and missed context.
//03
Compliance Risks
Manual tracking created legal and security vulnerabilities.
//04

Design Approach
Revamp Patient Intake Form
We revamped the patient intake form to simplify data entry, minimise redundancy, and optimise it for mobile and make it intuitive.
//01
Optimised Checkout Flow
The checkout flow was redesigned with fewer steps, real time validation and multiple payment method options.
//02
Provider and Patient Chat
Allow an intuitive chat experience for providers and patients to talk to each other, making sure the provider can access relevant intake forms.
//03





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